General Terms & Conditions Dropshipping
General Terms & Conditions
These terms apply to all domains: lamiseto.com and their sub-domains (henceforth: the site). The Terms and Conditions will be valid for all your future transactions with La Miséto (henceforth: LM; may be referred to as ’us’) and visits to the site.
LM reserves the right to revise these terms and conditions. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.
Disclaimer
LM does not guarantee that all items included in the LM webshop are in stock at the time of your order. If an item is unavailable, LM will contact you shortly by phone or by e-mail.
LM cannot promise that the site's content is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. LM may, at any time, amend the content of the site.
Although LM strives to display the correct texts, images and pricing on the site and webshop, errors may occur. If you have been charged the wrong amount in the webshop, LM will give you the option of placing a new order with the correct price or cancelling your order. However, LM reserves the right to cancel any order before dispatch should we find that the price is incorrect. In such a case, we will notify you by email. If we are unable to contact you, your order will be automatically cancelled.
Outside organizations maintain part of the services mediated through the site. In situations where LM acts as agent for such services, we cannot be held responsible for any errors resulting from their activities.
LM cannot be held responsible for any damage caused from using the site or, for that matter, not being able to use the site. LM cannot guarantee problem-free, uninterrupted, and secure access to the site.
Privacy policy
All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used to inform you about special offers and other marketing opportunities related to the different LM divisions. Your personal data may be disclosed to third parties only when necessary to fulfil the purposes described above. When registering with the site, you have the option not to receive any information from LM. If you wish to end your LM subscription, you may make the changes in your account settings or send an email to hello@lamiseto.com. State your name and email address and a short description of the matter in the email message.
All customers paying by card are subject to validation checks. LM reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.
Security
LM use Secure Socket Layers (SSL), the industry-standard in transferring information to process your orders. LM web shop uses the Thawte SSL Certificates, which secures communications by encrypting all data to and from the site. When placing an order, you can immediately check the security validity by clicking the Thawte icon at checkout. For security reasons, we do not store any payment information in our database.
Colours
We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.
Violation of rules
LM reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.
Force Majeure
In case of Force Majeure, LM’s obligations will be suspended. The contract between you and LM can, in such cases, be partially or fully terminated by yourself or by LM. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
Under such circumstances, LM will attempt to resolve all issues on time.
Governing law
These terms of use comply by Dutch law, and the Dutch courts will have exclusive jurisdiction for any dispute under this agreement.
Your country's laws may differ from the Netherlands, and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.
Billing
Billing will be handled by invoice, sending out every first week of the new month.
Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact La Miséto at hello@lamiseto.com within 7 days of receipt of damaged or defective shipments. Returned merchandise will be replaced (if wished) with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
Dispatch
We ship worldwide. All our orders are sent with shipping insurance via PostNL.
Postage costs (flat fee)
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Shipping times:
- Netherlands & Belgium: 1 - 3 days
- Germany: 5 – 6 days
- Rest of Europe: 6 – 9 days
- Rest of the world: 10 - 14 days
Please note that we do not ship on Saturdays, Sundays or holidays.
In the week after the launch of a new collection, orders may ship with a delay of 2-3 workdays.
Do you want to sell La Miséto products in your (online) store?
Awesome! Let us know who you are via this form and we will send you a personal login code as soon as possible with which you can shop! Didn't receive an email (not even in your spam)? Send us an email at wholesale@lamiseto.com and we will make it right.