Frequently Asked Questions
Ordering via our online store is very easy. You can do this 24 hours a day, 7 days a week. Browse the collection and place your favorite item(s) in your shopping cart. Once you have selected all the items you want, click on 'SHOPPING CART' at the top of the navigation menu and complete your order by clicking on 'Checkout'. Simply follow the steps as they appear on the screen and that's it; your order has been placed!
By ordering and purchasing items from our website you agree to our terms and conditions.
How can I pay for my order?
You can pay via the following payment methods in the La Miséto webshop:
4. American Express
8. Apple Pay
9. Google Pay
All payments are handled securely by Shopify Payments.
All our prices are stated in Euros, including VAT but excluding any shipping costs.
Disclaimer: It is possible that an incorrect price appears on the webshop.
What are the shipping costs?
We ship worldwide! All our orders are sent via PostNL. See the Shipping page for the latest shipping information.
What are the shipping times?
estimated delivery time
Netherlands & Belgium: 1 - 3 days
Germany: 5 -6 days
Rest of Europe: 6 - 9 days
Rest of the world: 10 - 14 days
If you order before 12:00, your order will be shipped the same day. Orders placed on Friday after 12:00 or during the weekend will be shipped on Monday.
We do not ship on Saturdays, Sundays and (Dutch) public holidays.
See the Shipping page for the latest shipping information.
Can I also return my order?
If you are not completely happy with your order, you can of course return it.
See the Exchanges and Returns page for the most recent information on this.
What kind of material is acrylic?
We make extensive use of the material (mirror) acrylic (also known under the brand name Plexiglass) for our products.
Also good to know: acrylic is 100% recyclable.
How do I keep my mirror clean and shiny?
• Remove dust with a lint-free cloth
• With a chamois leather cloth and some warm water and washing-up liquid you get a streak-free shine. Dampen the cloth slightly and wipe the surface lightly, do not apply too much pressure when wiping as too much pressure will cause scratches.
• Then just let it air dry or
use a soft microfiber or mirror cloth
gently wipe the mirror dry
DO NOT USE GLASSEX! The use of such
substances can cause damage to your mirror.