Terms and conditions wholesale
Welcome to small business shopping with La Miséto!
Please carefully review these terms and conditions before using our wholesale services. By placing a wholesale order with us, you consent to the following terms and conditions.
- Who we are
- Minimum Order Value
- How to place order
- Wholesale Pricing
- Returns
- Payment
- Shipping
- Damages and Defects
- Delivery Window
- Force Majeure
- Governing law
1. Who we are
La Miseto
Karin Mastenbroek
Wijsthoek 451
5403 RD Uden
The Netherlands
Phone number: +31 648114114
Email: hello@lamiseto.com
CoC: 17181205
VAT: NL001767247B37
IBAN: NL89 KNAB 0257 4643 36
2. Minimum Order Value
For first time customers of La Miséto the minimum order value is €300. Follow up orders have a minimum order value of €150.
3 . How to place order
- Request a personal code to log in to our wholesale catalogue. You can use the contact form to supply us all the information needed.
- Submit your order via our Dolly.works wholesale site using your personal link (you must be a registered user to view this site).
4. Wholesale Pricing
All prices are listed in Euros (without VAT). Prices are subject to change without notice.
5.Returns
Please email us within 7 days of delivery date at hello@lamiseto if something is wrong with your order. No returns are acceptable without La Miséto prior approval.
We expect the returned item(s) to be unused and in its original condition and packaging.
The item is your responsibility until it reaches us and the costs of returning the item to us are at your expense. We recommend that you send the parcel using a delivery service that ensures you for the value of the goods. Make sure you get a tracking number for your shipment.
When products are unused and in good condition, we'll give you a refund. Once your returned items have arrived, we'll need 6-8 business days to process it. Please allow an additional 2-3 business days for the transaction to appear on your bank account.
6.Payment
- When you have placed your order you'll receive an invoice of 50% of the total amount of your order value. This invoice needs to be paid within 7 days, your order is final when payment is received.
- When your order is delivered you will receive the second invoice for the outstanding 50% of the total order amount. This invoice needs to be paid within 7 days.
- La Miséto accepts iDeal payments and bank transfers, the following data can be used:
Bank account is registered by: La Miséto
IBAN: NL89 KNAB 0257 4643 36
Bank name: Knab
BIC: KNABNL2H
Address: Thomas R. Malthusstraat 1-3, 1066 JR, Amsterdam, the Netherlands
Intermediary bank:
Bank name: ABN Amro
BIC: ABNANL2A
Address: Gustav Mahlerlaan 10, 1082 PP, Amsterdam, the Netherlands
7. Shipping
Shipping is not included in the cost of goods.
Shipping to the Netherlands, Belgium and Germany is free as of an order value of €300. All other countries have free shipping as of an order value of €450.
8. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact La Miséto at hello@lamiseto.com within 7 days of receipt of damaged or defective shipments. Returned merchandise will be replaced (if wished) with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
9.Delivery Window
When placing your order, check your order page to see when orders are being sent out.
10. Force Majeure
In case of Force Majeure, La Miséto's obligations will be suspended. The contract between you and La Miséto can, in such cases, be partially or fully terminated by yourself or by La Miséto . A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockdown, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
Under such circumstances, La Miséto will attempt to resolve all issues on time.
11. Governing law
These terms of use comply by Dutch law, and the Dutch courts will have exclusive jurisdiction for any dispute under this agreement.
Your country's laws may differ from the Netherlands, and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.
Do you want to sell La Miséto products in your (online) store?
Awesome! Let us know who you are via this form and we will send you a personal login code as soon as possible with which you can shop! Didn't receive an email (not even in your spam)? Send us an email at wholesale@lamiseto.com and we will make it right.