General terms and conditions wholesale
Welcome to small business shopping with La Miséto!
Please carefully review these terms and conditions before using our wholesale services. By placing a wholesale order with us, you consent to the following terms and conditions.
- Who we are
- Minimum Order Value
- How to place order
- Wholesale Pricing
- Damages and Defects
- Delivery Window
- Force Majeure
- Governing law
1. Who we are
5403 RD Uden
Phonenumber: +31 648114114
IBAN: NL89 KNAB 0257 4643 36
2. Minimum Order Value
For first time customers of La Miséto the minimum order value is €300. Follow up orders have a minimum order value of €150.
3. How to place order
- Request a personal code to log in to our wholesale catalogue. You can use the contact form to supply us all the information needed.
- Submit your order via our Dolly.works wholesale site using your personal link (you must be a registered user to view this site).
4. Wholesale Pricing
All prices are listed in Euros (without VAT). Prices are subject to change without notice.
Please email us within 7 days of delivery date at hello@lamiseto if something is wrong with you order. No returns are acceptable without La Miséto prior approval.
We expect the returned item(s) to be unused and in its original condition and packaging.
The item is your responsibility until it reaches us and the costs of returning the item to us are at your expense. We recommend that you send the parcel using a delivery service that insures you for the value of the goods. Make sure you get a tracking number for your shipment.
When products are unused and in good condition, we’ll give you a refund. Once your returned items have arrived, we'll need 6-8 business days to process it. Please allow an additional 2-3 business days for the transaction to appear on your bank account.
- When you have placed your order you’ll receive an invoice for the total amount of your order value, your order is final when payment is received.
- La Miséto accepts iDeal payments and banktransfers, the following data can be used:
Bankaccount is registered by: La Miséto
IBAN: NL89 KNAB 0257 4643 36
Bank name: Knab
Adress: Thomas R. Malthusstraat 1-3, 1066 JR, Amsterdam, the Netherlands
Bank name: ABN Amro
Adress: Gustav Mahlerlaan 10, 1082 PP, Amsterdam, the Netherlands
Shipping is not included in the cost of goods.
Shipping to the Netherlands, Belgium and Germany is free as of an order value of €300. All other countries have free shipping as of an order value of €450.
- Netherlands: €10, free as of €300
- Belgium, Germany: €10, free as of €300
- France: €15, free as of €450
- Spain: €17, free as of €450
- Rest van Europa: €30
- Rest van de wereld: €65
8. Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact La Miséto at firstname.lastname@example.org within 7 days of receipt of damaged or defective shipments. Returned merchandise will be replaced (if wished) with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
9. Delivery Window
Our brooches and pins will be shipped within 10 (work)days after receiving payment, our mirrors will be shipped within 3 weeks.
If your order contains brooches ánd mirrors, everything will be sent in 1 shipment.
10. Force Majeure
In case of Force Majeure, La Miséto's obligations will be suspended. The contract between you and La Miséto can, in such cases, be partially or fully terminated by yourself or by La Miséto. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockdown, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
Under such circumstances, La Miséto will attempt to resolve all issues on time.
11. Governing law
Your country's laws may differ from the Netherlands, and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.